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Last Link - Quantifying the Cost

Lisa Graham

Head of EMEA Industrial Research

Phone +33 1 86 46 10 98

Contact me

Last Link

The Last Link report, new research from Cushman & Wakefield’s Industrial & Logistics team, reveals the last link of the eCommerce supply chain can account for 50% or more of total supply chain spend. 

These findings were enabled by a newly-created tool – jointly developed with P3 Urban Logistics – which allows developers, investors and occupiers to quantify the total last link costs for any property. The ‘last link’ refers to the final stage in the eCommerce supply chain, whether carried out by van or electric bicycle, urban or rural, to a collection point or a home.  

As consumers become ever more accustomed to purchasing online, expectations about delivery service and speed have increased. Last link efficiency therefore has a critical impact on delivery time and cost by reducing the drive time between the urban depot and delivery point. Despite significantly higher rents, urban depots have consistently lower total last link costs when compared with distribution warehouses which are usually located outside towns or cities.


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